Backups

Backups keep a copy of the system’s database and private files, so data can be recovered after a failure or a mistake. The system makes a backup automatically every night; administrators can also start one on demand, for example before a large import or a major change, and download stored backups to keep a copy elsewhere.

To open it, from the side menu choose System › Settings, then open the Backups tab.

What’s on this screen

• Backups panel:
  • Schedule — Every night.
  • Storage — where backup files are stored.
  • Retention — how many days backups are kept before older ones are removed.
  • Run backup now button.
• Stored backups — each backup’s file name, date and time, size, and a Download button. If there are none, No backups yet. is shown.

How to run a backup now

1. Click Run backup now.
2. In the Run a backup now? window, click Run backup.
3. A message confirms that the backup has started. It runs in the background and may take a few minutes.
4. Refresh the page later; the new backup appears under Stored backups when it is finished.

Note

To protect the system, a backup can be started only a few times per minute.

How to download a backup

1. Under Stored backups, find the backup you want.
2. Click Download.
3. If asked, enter your password to confirm.

The file is saved to your computer. Every download is recorded in the activity log.

Deleting and restoring

The screen does not offer deleting or restoring backups. Old backups are removed automatically after the retention period. Restoring from a backup is done by your system administrator outside the application.

Caution

A backup file contains all of your company’s data. Store downloaded copies in a safe place.

Required permission

Manage settings.