Send units to repair

Use this form to send one or more faulty units to a repair vendor. The units stay on your books while they are at the vendor, but they are reserved and cannot be issued to a customer.

Fields

• Warehouse — the warehouse holding the units (required).
• Repair vendor — the supplier that will repair the units (required).
• Expected return date — when the units are expected back, if known.
• Cost estimate — the expected repair cost.
• Fault / reason — a description of the fault to repair (required).

How to send units to repair

1. From the side menu, open Assets › Repairs, then click Send to repair.
2. Fill in the Repair details.
3. In the Units to send section, search for the units by code or scan them, and add them to the list.
4. Click Send to repair. Click Cancel to leave without saving.

Note

The Send to repair button stays disabled until at least one unit is selected.

Tip

When a unit comes back, record it from the Repairs screen. If it is beyond repair, write it off from Assets › Write-off.