Repairs

The Repairs screen shows the units that are currently at a repair vendor. Use it to keep track of what is out for repair, when it is expected back, and to record units coming back from the vendor.

Units at a repair vendor stay on your books but cannot be issued until they return.

What’s on this screen

• Send to repair — button to send new units to a repair vendor.
• Units at the vendor — each entry shows the product, unit code, vendor, warehouse, repair reference and Expected back date.
• Return from repair — area for recording the return of the selected units.

How to send units to repair

1. From the side menu, open Assets › Repairs.
2. Click Send to repair and complete the form.

How to record a return from repair

1. Tick the units that came back from the vendor.
2. Click Select units to return and record each unit’s result.

Note

Units that cannot be repaired are quarantined and a write-off is requested for them.

Tip

The repair vendor must be an active supplier. If the vendor is missing, add it first from Master data › Suppliers.