Return from repair

When units come back from a repair vendor, record their return so they are back in the warehouse that sent them. For each unit you record whether it was repaired and how much the repair cost.

Repaired units become available again. Units that could not be repaired are held for inspection, and a write-off request is raised for them automatically.

How to open this screen

1. From the side menu, open Assets › Repairs.

The list shows the units currently at a repair vendor, with the vendor (Vendor:) and the expected return date (Expected back:). Overdue repairs are counted in the Overdue tile.

How to return units from repair

1. Tick the units that came back from the vendor.
2. Click Return with the number of selected units.
3. In the Confirm returning units from repair window, choose the Outcome of each unit: Repaired or Unrepairable.
4. Enter the Repair cost of each unit. The Total cost is shown below.
5. Add Notes if needed.
6. Confirm.

The app creates a Repair return movement with the status Completed and opens its details page.

Fields

• Outcome — Repaired puts the unit back in stock; Unrepairable sends it to inspection and requests a write-off (required for each unit).
• Repair cost — the actual cost of repairing the unit (optional).
• Notes — any remarks about the repair.

Note

Select units of one warehouse at a time. If nothing is selected, the button shows Select units to return and cannot be used.

Tip

The write-off request for unrepairable units follows the normal write-off approval. Open it from Inventory › Stock Movements.

Required permission

The manage repairs permission, with access to the warehouse that sent the units.